Privacy Policy

Last updated: September 29, 2025

At Ignotum Solutions ("Company", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Data We Collect

• Contact Data: name, email address, phone number.
• Message Data: details you provide in our contact form or inquiries.
• Technical Data: IP address, browser type, operating system, and referring URLs (via server logs).
• Cookies: used for basic functionality and analytics (see section 6).

2. Purpose of Processing

We process your personal data only for:

• Responding to inquiries submitted through our contact form.
• Business communication with clients and prospects.
• Improving and securing our website.
• Legal or regulatory compliance.

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal grounds:

• Consent: You have given explicit consent by checking the box before submitting the form.
• Legitimate Interest: For securing our website and improving user experience.
• Contractual Obligation: To take steps prior to entering into a contract with you.

4. Data Retention

We only retain your personal data as long as necessary to fulfill the purposes stated above or as required by law. Messages submitted via the contact form are stored for up to [define a period, e.g. 12 months] before secure deletion.

5. Data Sharing

We do not sell or rent your personal data. We may share your data with:

• Email service providers (Microsoft Office 365 for handling contact form submissions).
• Trusted hosting providers (e.g. Vercel, Netlify, etc. — update this based on your stack).
• Regulators and authorities if legally required.

6. Cookies & Tracking

This site may use strictly necessary cookies for functionality, and basic analytics cookies (if applicable). You will be informed and, where required, asked for consent.

7. Your GDPR Rights

Under the GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion ("right to be forgotten").
• Restrict or object to processing.
• Request transfer of your data (data portability).
• Withdraw consent at any time.

To exercise your rights, please contact us at privacy@ignotumsolutions.com.

8. International Data Transfers

If you are located in the European Union, please note your data may be transferred to and stored in regions outside the EU/EEA. We ensure such transfers comply with GDPR requirements (e.g., Standard Contractual Clauses).

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system is fully secure.

10. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

Ignotum Solutions
Email: privacy@ignotumsolutions.com
Address: [Insert Company Address]
EU Representative (if applicable): [Insert Representative Details when targeting EU residents]